CONTACT

Operations

Operations

Services Offered

Below is a list of services Jovica offers to assist LHCSAs to optimize operations (compliant with DOH regulations):

Clinical Operations & Patient Care Services
  • DPS Services (in-person & by phone)
  • Start of Care Forms
  • All Clinical Forms, including RN Assessment
  • Orientation of RN to Assessment Forms
  • TB & Self-Health Assessment Forms
  • Intake Forms for PT, OT, Speech Therapy
  • Custom clinical form development tailored to any agency need
Compliance & Regulatory Guidance
  • Corporate Compliance
  • CDPAP Compliance
  • Disaster Preparedness Plan, including Emergency Bag and Fire Drill Checklist
  • Health Emergency Response Data System (HERDS) Guidance
  • Community Partners: Assistance with maintaining and posting a compliant list of local emergency personnel in accordance with DOH regulations.
Human Resources (HR) Support
  • Employee Application Forms (with checklist for applicants)
  • Human Resources Forms
  • Custom HR form development tailored to any agency need
  • Orientation of HR to non-clinical forms
  • Orientation Guidance / Planning
  • In-Service Guidance / Planning
  • “K-Checks": Guidance on performing the required exclusion checks and proper maintenance in employee files.
  • i-9 / W-4 Guidance
  • ID Badge Guidance
  • Reasonable Accommodation
  • Guidance on Proper Stamps for Document Compliance
Administrative Support
  • All Required Logs
  • Efficient and Fully Compliant File Templates (Patient & Personnel)
  • Field Employee Handbook (2025)
  • Role Assignments in HCS: Guidance on correctly assigning roles in the HCS, ensuring compliance and readiness for updates or audits.
Expanding Operations & Specialty Services
  • NHTD / TBI Medicaid Waiver Program:
  • Application
  • Policy & Procedures
  • Guidance
  • Referrals
  • Home Health Aide Training Program (HHATP):
  • Application
  • Policy & Procedures
  • Curriculum
  • Textbooks
  • All necessary forms for program operations
  • Guidance on best practices and training location
  • Grassroots Marketing & Community Engagement:
  • Jovica performs a thorough review of your marketing strategies with a report on findings.
  • Comprehensive guidance on grassroots marketing strategies to acquire new clients while remaining compliant.
  • Proprietary tools for use in your marketing campaigns.
  • LHCSA Licensure Amendments:
  • Adding:
  • Services
  • Counties
  • Sites
  • Changing:
  • Address
  • Name
  • Legal Entity

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