CONTACT

Compliance

Compliance

Services Offered

Jovica assists LHCSAs in achieving and maintaining compliance with NYS DOH & DOL regulations. Our services include:

Policy and Documentation
  • Customized LHCSA Policy & Procedure Manual:
  • Proven to pass DOH scrutiny during opening and 3-year surveys
  • Regularly updated with the latest DALs
  • Customized Field Employee Handbook (2025):
  • Tailored by region to meet the latest labor laws and healthcare regulations
  • Protects your agency by clearly defining policies on confidentiality, wage laws, paid time off, and dispute resolution.
  • Streamlines onboarding and sets clear employee expectations
Audit Preparation
  • Mock Audits:
  • Thorough preparation for DOH surveys, including reports on findings and recommendations for:
  • Policy & Procedure Manuals
  • Sample Patient and Personnel Files
  • Corporate Compliance Procedures
  • Emergency Disaster Preparedness Plans
  • All Logs
  • Tracking Systems
  • Review of Clinical Paperwork for Compliance
  • Review of HR Paperwork for Compliance
  • Consumer Directed Personal Assistance Program (CDPAP)
  • CQI / GA Meetings & Minutes:
  • Jovica can lead your quarterly CQI and annual GA meetings and prepare minutes for compliance.
  • Alternatively, we can review your meeting procedures and minutes and suggest refinements to ensure compliance.
Tracking and Monitoring Systems
  • Jovica has designed and implemented proprietary real-time tracking systems for:
  • MD Orders (form 485)
  • In-Home Patient Assessments and Aide Supervisions by RN
  • In-Services
  • Health and Tuberculosis Self-Assessments
  • Competencies and Evaluations
Specialized Services
  • Electronic Plans of Correction (POC):
  • Jovica completes POC within the NYS Health Commerce System.
  • All deficiency types are covered, ensuring compliance and timely submission.
  • Wage Parity Review:
  • Cost-free review of your payment procedures
  • Compliance Checklists
  • Resource Guides for Employees
  • Refinement of Policy and Procedure Manuals clearly outlining compliance with WPA and ERISA
  • Coordination with an appropriate State and Federally approved insurer guaranteed to:
  • Tailor benefits that meet or exceed WPA and ERISA requirements
  • Protect your agency from potential legal issues related to employee compensation and benefits

Reach Out

Too many deficiencies during your last DOH survey?  Not growing fast enough?     

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