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LHCSA Compliance & Operational Audits

Audit

ENSURE COMPLIANCE. REDUCE RISK. STRENGTHEN YOUR AGENCY.

Corporate Compliance Audit

Corporate compliance is your defense against DOH citations, legal risks, and financial penalties.  Our audit ensures your policies, procedures, and documentation meet all state mandates.

What This Audit Covers:

  • Policies, Procedures, & Documentation
  • Workplace Compliance, Required Postings, & Employee Protections
  • HIPAA & Data Security Compliance
  • CQI & Governing Authority Oversight
  • Wage Parity Compliance

Disaster Emergency Preparedness (DEP) Audit

LHCSAs must have a robust emergency response plan to ensure patient safety and comply with NYS DOH regulations.  Our DEP Audit evaluates your agency’s readiness for audits and real-world emergencies.

What This Audit Covers:

  • Comprehensive DEP Plan Review
  • HERDS Reporting Compliance
  • Emergency Drills & Staff Training
  • Alternate Emergency Command Centers (ECCs) & Storage
  • Staff Response Protocols

Clinical & Administrative Documentation Review

LHCSAs must maintain accurate and up-to-date documentation for patient care, employee records, and regulatory compliance.  Our audit identifies missing, outdated, or non-compliant forms to ensure DOH compliance.

What This Audit Covers:

  • Client Admission & Start of Care Forms
  • Clinical Documentation Accuracy
  • Employee Compliance Records
  • Incident, Accident, Complaint, & Grievance Reports
  • EVV Compliance

Operational Logs & Records Audit

Incomplete or missing records can result in DOH citations and service disruptions.  Our audit ensures your agency’s logs meet all regulatory requirements.

What This Audit Covers:

  • All Mandated Operational Logs & Records
  • Electronic Visit Verification (EVV) Compliance

Client & Employee File Audit

Missing or incomplete files can result in DOH citations, fines, and service disruptions.  Our audit ensures client & employee files are accurate, compliant, and audit-ready.

What This Audit Covers:

  • Sample Client & Employee Files
  • Checked for Completeness, Compliance, & Regulatory Preparedness

CDPAP Consumer Oversight & Compliance Audit

With Public Partnerships LLC (PPL) positioned as the sole FI in NYS in 2025, LHCSAs must focus on compliance oversight rather than payroll.  Our audit ensures your agency remains aligned with evolving CDPAP regulations, strengthening its position for MLTC contracts.

What This Audit Covers:

  • Consumer File Accuracy
  • Personal Assistant Compliance & Documentation
  • Designated Representative Oversight
  • Consumer Monitoring & Satisfaction Tracking
  • Policies & Procedures Compliance

CALL US WHEN YOU'RE READY...

Jovica is here to help! Our Compliance & Operational Audits will:

  • Ensure Compliance – Keep your agency aligned with DOH, Medicaid, and MLTC requirements.
  • Reduce Risk – Identify potential compliance gaps before they lead to citations or fines.
  • Strengthen Your Agency – Improve efficiency, documentation, and operational workflows.
  • Improve Audit Readiness – Be fully prepared for DOH inspections, Medicaid audits, and MLTC reviews.
  • Optimize Documentation – Ensure complete, accurate, and organized client and employee files.
  • Enhance Emergency Preparedness – Verify your Disaster Emergency Plan (DEP), evacuation protocols, and emergency drills.
  • Increase MLTC Contract Opportunities – Strengthen compliance systems to improve your agency’s appeal to Managed Long-Term Care plans.
  • Provide Solutions for Deficiencies – We don’t just find problems — we help you fix them with tools, training, and corrective action plans.

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Too many deficiencies during your last DOH survey?  Not growing fast enough?    

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